The Hungarian Intellectual Property Office – almost uniquely in the Hungarian administration and the international professional circles – has been certified already for the seventh time as meeting the requirements of the ISO standards concerning its quality management, information security and IT service management systems.
The integrated management system fulfilling the requirements of three ISO standards, audited and certified by the SGS Hungária Ltd, a member of the Switzerland-based SGS (Société Générale de Surveillance) Group, means particular prestige for our Office and, at the same time, guarantees for our customers and partners our full commitment to high-level professional and IT services as well as to information security.
Currently there are three ISO management systems operating in the Office, certified according to the international standards, the ISO 9001:2008 quality management, the ISO/IEC 27001:2013 information security management and the ISO/IEC 20000-1:2011 IT service management systems, which cover the vast majority of the Office’s basic functions as well as the whole management and functional activities, as follows:
With the seventh audit, and at the same time the renewal audit due in every three years, of the integrated ISO system the Office proved again its commitment to the maintenance of the system. We believe that the performance of our activities certified according to ISO standards will guarantee also in the future that the cases of our customers will be managed by a well-trained staff in a stable and secure system based on the legislative requirements.